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The Secret Needs of Highly Accountable Employees

By Andrew Ritchie on Jan 26, 2016

Hiring accountable people is the key to success for any business, but their accountability is only part of the equation. Here’s the secret to getting the best out of the best people you’ve hired.

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The Number One Secret to Productivity - Time To Reflect And Learn

By Stephen Lynch on Oct 20, 2015

As life seems to be getting busier, are you finding yourself running faster and faster just to keep up?

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How to improve accountability in a family business

By Stephen Lynch on Aug 11, 2015

7 steps to create more accountability and alignment with KPIs in family and small business:


I received a question from a client recently.

I enjoy your posts and find them helpful - especially the recent one about motivating employees. Can you provide some help regarding 'accountability for owners'? My brother and I own the business. We both have some KPI's, but because we are both owners, we don't really report to anyone, so there are no consequences if we don't hit them.
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A faster way to achieve your business goals

By Stephen Lynch on May 19, 2015

Before you charge off and set up a countdown clock, make sure your goal is grounded in reality.

I just read some interesting research that may help us to be more effective when it comes to achieving our long-term goals. According to the research, using a frame of reference where we picture our goals based on a “number of days” we have left until the due date can be more effective in getting us to take action now - as opposed to thinking about our goals in terms of weeks, months and years.

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How you can help your company meet its goals

By Stephen Lynch on Sep 24, 2014

Employees want to discuss their goals, but managers aren't making time. Why?

A survey published in Training magazine showed that employees want to discuss their goals, tasks, and results frequently, but most managers are not making the time to have these conversations. 
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Accountability: meaningless without consequences

By Stephen Lynch on Sep 4, 2014

A proven process to drive accountability in any organization. 

Without a doubt, the most stressful times in my management career have involved dealing with poor performing employees. What follows is an approach to help you turn things around for the better. 

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Do you know what is expected of you at work?

By Stephen Lynch on Jul 10, 2013

The art of setting role expectations to improve your team's engagement. 

Employee engagement surveys continually show that most employees do not agree with the simple statement:

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A 5-step process for creating accountability

By John Spence on Feb 13, 2013

Making the case for accountability and reasons why some managers fail...

Recently I was asked why it seems so hard for some managers to hold their people fully accountable. There are several reasons, but mainly they just don't know how. 

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The power of consequence: tools to help improve performance.

By Kendall Langston on Oct 20, 2012

The art of using consequences to improve poor performance. 

Recently one of our Software users submitted a question on our website and asked the following, “What do I do if someone in my sales team does not hit their targets each week and has a red dashboard? How do I handle that?” 

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How to create a culture of accountability?

By Scott Morris on Mar 28, 2012

Who in your life (and at work) can you really count on?

This question was posed to one of my business partners recently by author David Irvine. David has written a number of books on culture, leadership and accountability, including Accountability: Getting a Grip on Results, which he co-authored with Sean Murphy and Bruce Klatt.  As I pondered his question, I realized the people who made my list possess two key characteristics in the way that they operate.  

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